Privacy Notice.

Who we are

Realm Technologies is the trading name used by Realm Information Technologies, a South African private company (enterprise number K2024111797). We are the responsible party for personal information described in this notice.

This notice covers this website and enquiries about our services. Client projects and applications may have their own privacy terms.

Information we collect

• Enquiry details: your name, email address, selected service (if supplied), and the message you choose to send.
• Technical information: our hosting provider may process information needed to deliver and protect the site, such as IP address, browser details, request time and requested pages.
• Font requests: this site loads DM Sans and Manrope through Google Fonts, so your browser requests font files from Google.

When you submit the contact form, our web server processes the details and sends them by email to our business inbox. The form does not save enquiry content in a website database.

How we use it

We use enquiry information to reply, discuss your project, prepare a proposal if requested, and manage any resulting business relationship. We use technical information to operate, maintain and secure the website. We do not use this enquiry form to enrol you in a mailing list.

Name, email address and message are required in the form so we can understand and respond to your enquiry. The service selection is optional. If you do not provide the required details, we may not be able to respond.

We keep information only for as long as reasonably needed for these purposes, subject to applicable legal or contractual record-keeping duties.

Sharing and transfers

Information may be handled by our website host and email provider to deliver the site and correspondence. Google receives a request when fonts load. We may also disclose information where the law requires it or where professional advisers need it for a legitimate business matter.

Some service providers may process information outside South Africa. Where a cross-border transfer occurs, we handle it in accordance with the Protection of Personal Information Act (POPIA). We do not sell enquiry details.

The current site does not include analytics or advertising pixels, and its own code does not set tracking cookies. If these features are added, we will update this notice before using them.

Your rights

Subject to POPIA, you may request access to personal information we hold about you, ask us to correct or delete inaccurate or unnecessary information, or object to certain processing. We may ask for reasonable proof of identity before acting on a request.

To make a request, email info@realmtechnologies.co.za with “Privacy request” in the subject line.

Contact and complaints

For privacy questions or requests, contact the Information Officer for Realm Information Technologies at info@realmtechnologies.co.za or call +27 72 851 9992.

You may lodge a complaint with the Information Regulator (South Africa) if you believe your personal information has been handled unlawfully.